Q+ is proud to offer courses in computers, networking, and security for small and home offices in SE Wisconsin. The topics are detailed below. This course covers all the topics listed on this page and more. Attendees will receive a workbook containing the course material. This class is not scheduled regularly. It is scheduled based upon demand. So if you wish to attend, please call or email us.
You get 16 hours of instruction and a workbook containing the class material. No where else can you find such a comprehensive class.
Topics include:
Getting the right computer and taking care of it
Making Computing Easier For You
1. Getting the Right Computer and Taking Care of It
- Buying a computer
- Computer hardware
- Factors that affect performance
- Understanding the terminology
- Laptop or desktop?
- Getting rid of your old computer
- Dealing with technical support
- Maintaining your computer
- File management
- Backup and recovery
- Disaster preparedness
- Software installs
- USB device installs
- Software uninstalls
- Software that gives you security and protects your privacy
- Antivirus software
- Computer viruses
- Keeping your system up to date
3. Making Computing Easier for You
- Common computing difficulties
- Toolbars and the Start Menu
- Keyboard shortcuts
- Alternate email identities
- Email etiquette
- Sending and receiving attachments
- Spam
- Using the Internet
- Searching the Internet
- What is bad about the Internet
- Protect yourself from the bad stuff
- Block the bad stuff with content filters
- Fraud, propaganda and urban legends
- Why do hackers hack?
- How to research a product for purchase
- How to pick a good vendor
Personal Security- Security!
- Privacy self-assessment
- Guide to passwords and password security
- About identity theft
- Examples and coping with identity theft
- Reducing the risk of fraud
- How to fight identity theft
- What to disclose, what not to disclose
- Privacy
- What can be obtained?
- Credit reports and social security numbers
- Computer security and maintenance self-assessment
- Security versus ease of use
- Defense in depth - layers of security
- High-speed Internet configurations
- Spyware, adware and pop-up ads
- Software piracy
- Security concerns if you have children
- Internet Explorer security and privacy configuration
- Trusted sites management
- Cookies and cookie management
- Firewalls and routers
- Why do I need a firewall?
- Secure wireless configurations
- Recommended solutions
